WE ARE CURRENTLY CLOSED UNTIL END OF APRIL.

Returns

If your item arrive broken or defective in any way, please email us immediately, within 5 business days. 

We currently do not accept returns due to crystals being an energetic tool. Once it has been prepare and shipped out, we cannot resell it, hence no returns. 

If you are unhappy with your purchase, please email us and we will try to find a suitable compromise. 

Email us at info@susanmchu.com to start the return process. Please make sure to add our email address to your address book to ensure prompt delivery of emails back and forth.

Thank you for your purchase.